General Enquiries
Refunds
Refund Process and Queries
Refunds are typically processed within 5-10 business days from the date of the request. If you have not received your refund within this time frame, please feel free to get in touch with us at enquiries@citipark.co.uk, and our team will be happy to assist you.
3rd Party Apps & Websites
Please note, if you made your payment through a third-party app (such as Your Parking Space, JustPark, ParkBee, or similar platforms), any refund enquiries must be directed to the third-party provider. We recommend reaching out to their customer support for further assistance with your refund request.