Pre-booking
I haven't received my confirmation email, what do I do?
Please check your junk/spam folder for your email confirmation. If you are still unable to find it, contact us using the 'Live Chat' function on our website or via email enquiries@citipark.co.uk with your Name and Registration Plate and we’ll do our best to track your booking down.
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Pre-booking
- How do I pre-book my parking?
- How do I cancel my pre-booking?
- Is there a designated area to park in as a pre-booking customer?
- What do I do if the ANPR system doesn't read my number plate?
- How will the car park know that I have pre-booked?
- What happens if I want to bring a different car?
- Can I amend a pre-booking?
- I haven't received my confirmation email, what do I do?
- How will I know that my pre-booking has been successful?