Pre-booking

Do I need to print my pre-booking confirmation email?

No, but it might be a good idea to do so in case your registration plate cannot be read by the ANPR and if there is an issue with our barriers reading your phone screen.

We'd recommend having your pre-booking email printed out in the car as you arrive at the entrance lanes, just in case.

If you can't print your email, don't worry – we won't leave you stuck! If you can't get in and need assistance, just press the Help button on the entrance barriers and one of our CitiPark Heroes will be there to help you as soon as they can.

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