Prebooking
Cancel my prebooking
You can cancel your prebooking up to 15 minutes before your parking session is due to start. Simply visit the ‘Active Tickets’ section in your online account or via the CitiPark app and follow the instructions. Refunds are issued back to the original payment method within 10 working days. Cancellations are not possible following the booking start time, after this time refunds will not be possible.
Related Articles
Prebooking
- Prebook Parking
- Can I enter the car park early on a prebooking?
- Can I amend a prebooking?
- Cancel my prebooking
- I have prebooked but I am running late, what do I do?
- How will I know that my prebooking has been successful?
- I haven't received my confirmation email, what do I do?
- How will the car park know that I have prebooked?
- Is there a designated area to park in for prebookings?