How do I cancel my Season Ticket?
We're sorry to hear you're thinking of leaving us. For Digital Season Tickets, you can cancel your renewal at any time prior to the start date by logging into your account online or via the app.
For physical Season Tickets, we send you an email 10 days before you're due to send us a payment. In this email, you will find the option to cancel – simply follow the link to get started.
This will notify us that you want to cancel, and your account will be closed from the end of your current parking period. The payment that was due in 10 days will not be taken.
If you need assistance, contact our CitiPark Heroes at firstname.lastname@example.org.